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How ok888 Handles Your Personal Information

This policy covers what data ok888 collects when you use your account, make deposits via JazzCash, Easypaisa or Raast, and access our platform from your mobile device.

Account data protectionJazzCash, Easypaisa, Raast payment privacyMobile device data handlingYour rights to access and correct data
ok888 How ok888 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at ok888 is built around the same account flow you use every day — from your first JazzCash deposit to your next login. We apply encryption to data in transit and at rest, and your payment credentials are never stored directly on our servers. Retention periods, access controls and deletion procedures follow the requirements of the regions where this service is available under local law.

Encryption in Transit

All data sent between your device and our platform travels over encrypted connections. This covers login, account top-ups via Easypaisa, and any form submission inside your account.

Payment Data Isolation

JazzCash, Easypaisa and Raast credentials are handled by the respective payment processors. We receive a transaction confirmation, not your wallet PIN or bank password.

Session and Cookie Control

Cookies keep your mobile session active so returning to ok888 picks up where you left off. You can review and clear stored session data through your browser or app settings at any time.

Data Retention and Deletion

We retain account and transaction records for as long as required under applicable rules. Once that period ends, data is deleted or anonymised. You can request early deletion by contacting support, subject to legal retention requirements.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about this policy, want to request a copy of the data we hold on your account, or need to correct something, our support team handles privacy requests directly. You do not need to fill out a separate legal form — just contact us through any of the channels below and state what you need.

Live Chat Raise a privacy or data request through the live chat window in your account dashboard. Our team will confirm receipt and respond on the same channel.
Email Support Send your data request or privacy concern to our support email address. Include your registered mobile number so we can locate your account quickly.
Account Help Page The help section inside your account lists privacy request options alongside wallet and payment queries, so you can manage everything from one place.

Common Questions About This Privacy Policy

These are the questions we hear most often about how ok888 handles personal data. If your question is not listed here, live chat or email support can help you directly.

We collect your name, mobile number, and the payment method you register — such as JazzCash or Easypaisa. Device type and session logs are also recorded to secure your account.

We share only what is necessary with payment processors like JazzCash, Easypaisa and Raast to complete a transaction you initiated. Your full wallet credentials are never stored by us.

Contact support via live chat or email, state that you want a data access request, and include your registered mobile number. We will locate your record and respond through the same channel.

Yes. Submit a deletion request through support. We will remove your data once we have met any mandatory retention periods required under the rules that apply to your region.

Cookies maintain your login session across visits so you are not prompted to re-enter credentials every time. You can clear cookies through your browser or mobile app settings whenever you choose.

It covers the transaction data we hold on our side — confirmation records and amounts. The terms of JazzCash and Easypaisa themselves govern how those services process your wallet activity independently.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.